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Knowledgeable & Experienced

Friendly Staff

We’ve got over 10 years’ experience in designing and hosting websites, and pride ourselves on our response times to Support Requests.

Providing reliable and efficient

Support Solutions

XCEL Support specialises in providing friendly, professional and efficient solutions to support your website and email infrastructure.

Our Packages


£ 49.95

Per Month
  • Standard Response
  • Online Ticketing System
  • Domain Management
  • Content Updates*
  • Monthly Site Backups


£ 64.95

Per Month
  • 6 Hour Response
  • Online Ticketing System
  • Email Support
  • Video Tutorials
  • Monthly Site Backups


£ 79.95

Per Month
  • 4 Hour Response
  • Account Manager
  • Video Tutorials
  • Plugin/Script Updating
  • Fortnightly Site Backups


£ 99.95

Per Month
  • 2 Hour Response
  • Telephone Support
  • Website Monitoring
  • 2 Factor Authentication
  • Weekly Site Backups
*Please see the features page for time limitations

Why Choose Us

You need a Support Solution, but why XCEL SUPPORT

XCEL Support can offer you friendly, professional and efficient Support should your website encounter problems.

We’ve got 10 years’ experience in the Web Design and Hosting business; and pride ourselves on our response times to Support Requests.

Experienced Staff
UK Based Friendly Support
Access our Video Tutorials
Proactive Website Monitoring

Peace of mind for a low fee
No contracts – cancel any time
FAST Response times
Regular website backups

Get the Support you need!

Regular Backups

Keep your emails and website running smoothly with regular backups and proactive monitoring

XCEL Support offers a range of packages to not only keep your website working smoothly, but also to make sure its backed up regularly to protect you from server failures.


Experienced Staff

Over 10 years' experience of Web Design and Hosting.

With over a decades’ experience in the industry, XCEL Support is well equipped to provide a professional, friendly and efficient support service from the UK.


Learn at your own Pace

Access our database of video tutorials for basic, simple tasks.

Access our database of regularly updated video tutorials to learn how to carry out simple tasks, like creating or editing pages and menus, and much more.


Don't forget we blog too!

Read our posts

Ready to have a conversation?

Contact Us